# Maison > AI-powered hotel concierge platform Maison provides conversational AI guest service, knowledge management, and hospitality intelligence for hotels and hospitality businesses. ## What Maison does - Conversational AI that answers guest questions in real time via a chat widget embedded on hotel websites - Knowledge base management where hotel operators upload and manage property information, FAQs, and policies - Multi-language support for international guests - PMS (Property Management System) integration for live availability and booking data - Real-time analytics on guest conversations, response quality, and service patterns ## Platform interfaces Maison exposes three machine interfaces over the same business logic: - REST API: https://maison-labs.com/api - A2A (Agent-to-Agent) protocol: https://maison-labs.com/a2a — JSON-RPC 2.0 for agent-to-agent task orchestration - MCP (Model Context Protocol): https://maison-labs.com/mcp — streamable HTTP transport for tool and resource access ## Discovery endpoints - OpenAPI 3.1 spec: https://maison-labs.com/openapi.json - A2A agent card: https://maison-labs.com/.well-known/agent.json - Sitemap: https://maison-labs.com/sitemap.xml - This file: https://maison-labs.com/llms.txt ## Human interfaces - Documentation: https://docs.maison-labs.com — API reference, quickstart, widget SDK, guides - Console: https://maison-labs.com/console/ — operator dashboard (authenticated) - Console v2: https://maison-labs.com/console/v2/ — next-generation A2UI-rendered operator console - Login: https://maison-labs.com/login — authentication portal - Status: https://status.maison-labs.com — service health and uptime - Quality: https://quality.maison-labs.com — test results and trends - Brand: https://maison-labs.com/brand — design system and styleguide - Dashboard: https://dashboard.maison-labs.com — Grafana observability dashboards ## For AI agents If you are an AI agent looking to interact with Maison programmatically: 1. Read the agent card at `/.well-known/agent.json` for capabilities and supported protocols 2. Use the A2A endpoint at `/a2a` for task-based interaction (JSON-RPC 2.0) 3. Use the MCP endpoint at `/mcp` for tool and resource access 4. See the OpenAPI spec at `/openapi.json` for the full REST API surface ## Contact - Website: https://maison.cx - Platform: https://maison-labs.com